Turn your files into an intelligent knowledge base
The Ploomes AI Library centralizes your documents and allows Artificial Intelligence to answer questions about products, contracts, and processes, based on its own files.
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+3000 companies use Ploomes to optimize their commercial management
Why Ploomes?
The knowledge of your company
applied in practice
Faster and more contextualized answers
AI uses internal documents, manuals, and materials to deliver answers aligned with the reality of the business.
Standardized information
and reliable
The entire team accesses the same knowledge, reducing errors, rework, and disagreements in the discourse.
Significant increase in productivity
Less time searching for files and more time focused on selling, servicing, and making decisions.
Key resources
Features and benefits of the AI Library
Essentials for companies that deal with complex products, detailed processes, or need to accelerate the training of new employees:
Instant answers with the AI Assistant
Stop wasting time looking for “that paragraph” in a 50-page PDF. The AI consumes the content of your files (knowledge base) and answers your team's questions via chat, such as “What is the warranty for product X?” or “What are the payment terms of contract Y?”.
Company knowledge management
Make sure everyone is using the most up-to-date version of the information. By centralizing your documents in the Library, you create a Single Source of Truth, eliminating communication noise and the use of obsolete materials.
Advanced search and intuitive organization
Find what you need quickly. In addition to AI reading, the module offers an agile search by file name, format (PDF, JPEG, PPT, etc.) or folders, allowing for an organized directory structure that makes sense for your business.
Custom access permissions
Keep your strategic data safe. Define exactly which users or teams can view, edit, or delete specific files and folders, ensuring that sensitive information is restricted to those entitled to it.
Training support for new sellers
Reduce the learning curve for new team members. With the AI Library, the new seller has a “tutor” available 24 hours a day to ask questions about the portfolio and processes, accelerating their sales ramp.
additional modules
Empower your Ploomes: full integration with the ecosystem
The AI Library doesn't work in isolation. It's the brain that powers other parts of your CRM:
Real results
See what customers say about Ploomes' efficiency
"With Ploomes, we manage our funnel, opportunities, proposals, documents, and clients all in one place. It’s become the complete solution for our sales."
Market, Unimed SC
“Ploomes is a complete system, easy to configure and now includes several Vydence operations, from sales to technical assistance.”
Manager, Digital Jundiaí
Real impact
Who is the AI Library for?
Companies with a technical portfolio who need to consult manuals, datasheets, and complex specifications constantly.
Sales managers who want to reduce the time the team spends answering repetitive questions or searching for files.
Times de Enablement who seek to ensure the standardization of the discourse and agility in the training of new employees.
INTEGRATIONS
Connect your knowledge base to the world
The Ploomes AI Library accepts the most used file formats in the corporate market, ensuring that its operation does not stop due to incompatibility:
Documents:
PDF, DOCX, TXT.
Presentations:
PPTX, PDF.
Images:
JPEG, PNG (for visual catalogs).
services
Implementation and support
from Ploomes CRM
Consultative implementation
You know your processes, us, the technology. Together, we implement Ploomes with support and training. Our multidisciplinary team is our differential.
Recurrent support
Online chat to clarify questions and give assistance to users. For accounts that require greater proximity, we offer the possibility of contracting premium support with personalized service..
Custom projects
Team made up of business analysts, solution architects and developers, with the function of activating the potential of Ploomes in your company through the development of new integrations, applications and functionalities.
Frequently Asked Questions
The Ploomes AI Library is a knowledge management module with Artificial Intelligence for centralizing company documents. You upload your documents (technical manuals, product catalogs, internal policies, etc.) and allow the AI Assistant to answer questions based on your own materials.
You upload and organize the files in the Library. The AI reads the content of the supported documents and uses this information to answer questions in the AI Assistant chat, and can indicate the source of the content when necessary.
Yes. The Ploomes AI uses your documents only to answer questions within your environment, while respecting the access permissions configured in the Library. If a user isn't allowed to view a folder, the AI won't use that content to reply to it.
Currently, reading focuses primarily on text files such as PDFs, Word documents, and presentations. Images are stored, but reading content depends on extractable text.
The module has limits based on the contracted plan. Consult our experts to understand the ideal franchise for your company's volume of data.
of AI?
No. The AI Assistant is released to all users. The Library with AI module, on the other hand, serves to create a personalized knowledge base: it allows you to upload company files (e.g., manuals, catalogs, processes) so that the AI answers questions by consulting only your documents.
With centralized knowledge management, the new collaborator can consult the official content through the AI Assistant whenever they have questions, reducing the time spent searching for information.
Do you have other questions? Get in touch
Give intelligence to your files
Don't leave your company stuck in time. Transform static documents into agile responses and sell more.